Privacy policy

This privacy policy sets out how Baltic Nature Travel collects, uses and protects any information that you give when you use this website www.balticnaturetravel.com.

Baltic Nature Travel, Ltd is an agency and incoming tour operator based in Riga, Latvia. You may contact us if you have any questions about our privacy policy or information we hold about you: by emailing us at info@balticnaturetravel.com  or phoning us to +371 203 022 61

Baltic Nature Travel is committed to transparency and respecting your online privacy, and recognises the need for appropriate protection and management of the personal data you share with us. That’s why we only ask you for information related to the services we provide. We never sell, rent, share, trade or give away any of your personal information to anyone. This privacy policy describes what information we collect from you, how it is used and what security measures we take to protect it.

Baltic Nature Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with EU Personal Data Protection Directive and this privacy statement.

How we collect information about you?

We collect information about you when you fill in our contact, and tour reservation forms. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you in order to process your trip booking and to ensure your travel arrangements run smoothly and meet your requirements. This will require us to pass the information on to relevant suppliers of your travel arrangements such as hotels, transport companies and other suppliers and we will email you about other products and services we think may be of interest to you.

We will take appropriate technical and organizational measures to prevent unauthorized or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. Baltic Nature Travel will not share your information for marketing purposes. In processing your booking, we may be required to provide your details to security or credit checking companies, financial institutions, public authorities as required by law.

Your personal data may be stored, used and otherwise processed within Latvia and/or any other country/ where you were asking for services. Data protection laws may not be as strong outside the European Union as they are in the EU. Personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have. We will not, however, pass any information on to any person who is not responsible for part of your travel arrangements unless we are legally obliged to do.

Legal Basis of Processing

There are several grounds on which Baltic Nature Travel will store and use your data. As follows:

  • Consent: for certain types of processing (e.g. marketing activities), we rely on your consent to use your data. You may withdraw your consent at any time by contacting info@balticnaturetravel.
  • Contract: much of the time, our use of your data will be because of the contract between us – that is, in relation to your travel booking. We will usually retain relevant data for up to seven years from the date the contract completes – e.g. the last day of your trip.
  • Legal obligations: we are under certain binding legal obligations, such as accounting to the government for tax and making financial records available for audit. In such cases, we are typically obliged to retain data for up to ten years from the date of transaction.
  • Legitimate interests: we use personal data to manage our operations and to make business process improvements. Our legitimate interests will not override your right to privacy.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address info@balticnaturetravel.com. We will endeavour to ensure your personal information is accurate and up to date and you may contact us to correct or remove information you think is inaccurate.


A cookie is a small file is placed on your computer’s hard drive when you browse a website. The cookie helps to analyse web traffic or lets the website to recognize you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.


If you subscribe to our newsletter, we will ask for your email address. This information is used to send you information about our company, products or news from our destinations. Our newsletters may occasionally contain links to other websites. Baltic Nature Travel is not responsible for any content or privacy policy on other such websites. If you no longer wish to receive our newsletters, you may opt-out at any time by clicking on the “unsubscribe” link found at the bottom of each newsletter. You may also request to be removed from our mailing list by emailing us at info@balticnaturetravel.com.

All rights reserved

No content on our website may be used or reproduced for any commercial purposes. Baltic Nature Travel reserves the right to amend this privacy policy at any time. This privacy policy was last updated on 24th March 2020.

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