Frequently Asked Questions
How to book a Baltic Nature Travel tour?

We offer two payment options: 1. Tour can be booked on our web page by Credit or Debit Card. 2. Send us a tour request using the available form on our web page and we will send you an invoice.

Before booking please look into our Booking Terms & Conditions.

DO I HAVE TO PAY ANY EXTRA FEES BOOKING BALTIC NATURE TRAVEL TOURS?

Payments made via our web page have a 2.5% fee per transaction, for secure payment guarantee Ltd Trust my travel.

How to add optional tours, meals, and transfers to my tour itinerary?

In your tour request, please let us know which optional activities you would like to add to your travel itinerary and we will add them to the overall statement. If you have made the payment on our web page please please send us via email activities that you would like to add to your travel itinerary. For the optional activities can pay by cash to the tour leader during the as well.

Can you help arrange my travel visas?

Requirements for travel visas vary widely depending on your nationality and your destination. Visa requirements change frequently. You may wish to arrange these yourself or have your travel agent arrange these on your behalf.

What vaccinations are recommended for this adventure?

The most important is to avoid ticks, which can carry Lyme disease and Tick-borne encephalitis. Protect yourself from the latter by getting a vaccination prior to your trip.

Are your tours guaranteed to run?

Every Baltic Nature Travel departure is guaranteed to run. Once you’ve booked and paid, that’s it; you’re going. Guaranteed your trip won’t be canceled by us for any reason (beyond harsh weather or safety issues).

I'm a single traveller, will I be charged a single supplement?

Most of our trips offer a single supplement and if you are travelling on your own, you can request a shared room option. Then you will be sharing a room with another Baltic Nature Travel traveller of the same sex. Some tours have an optional single supplement and some a mandatory single supplement. Please check the tour description.

What are the age restrictions on your tours?

We don’t have an age restriction on our tours but keep in mind that basic physical conditions are required to take part in hiking, biking, and kayaking tours.

How many people can join a tour?

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes.

Do I need insurance?

The basic insurance is required. The amount of the insurance policy that covers medical costs and repatriation must be for one person at least 75 000 EUR. If you do not already have coverage please send us a request  and we can arrange this for you.

Is availability guaranteed when I book online?

The availability listed on our website is updated regularly, however, on some tours we must confirm arrangements with our local operations on the ground, a process which usually takes no more than 24 to 72 hours. When you book online you will receive a follow-up email confirming your arrangements or a timeframe for when they will be confirmed. We strongly recommend that you do not make any other non-refundable travel arrangements until you receive confirmation that your space has been held.

Can my documents be mailed out to me?

As a sustainable company we try to limit the amount of paper that we consume, therefore, all documents are electronically sent directly to your email account.  Please request it if this is not possible.

How do you send out travel documentation?

All documentation is sent electronically by email. Shortly after we receive your payment we will send you your initial documents. Final documentation will be sent by email no later than two weeks prior to the departure.

DO I HAVE TO MAKE A DEPOSIT?

To guarantee a place on our group tours the first installment is 50% of the tour price.

Can I pay in full right away?

You sure can. Please let us know at the time of booking.

Can I cancel my booking if I decide I cannot make it?

After you have confirmed your booking, you have the option to cancel. For the most up to date cancelation penalties please refer to our Booking Terms and Conditions.

What is the most appropriate type of luggage to bring?

We don’t have any luggage restrictions but keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well on dirt or cobblestone roads.

What type of ground transportation is used on your tours?

Trip specific information on transportation can be found on the trip summary page however in most cases we use private transportation and in some cases public transportation. We’ve found that how you get there significantly influences the tone of your journey and public transportation allows face-to-face interaction with the local people.

Do your tours include international airfare?

Our operations are done only on the ground. Organizing guides, accommodations, transport and etc. Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices.

What clothing should I pack for one of your adventures?

We always recommend packing as light as possible however generally due to very changeable weather, layering is key to enjoying your travel in the Baltics, and rain protection is a must-have.

Is tipping included?

All the gratitudes are built in the included features of your vocation with the exception of those of your Tour Leader and Driver. It is customary to express a personal “thank you” to your Baltic Nature Travel Tour Leader at the end of your trip, especially if he or she has provided you with excellent service or individual assistance. We recommend 10 – 15 EUR per person for each day of your trip for each Tour Leader.

About the booking terms & conditions

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